Emergency Resources

If you are experiencing a health or safety emergency, call 9-1-1.

Please keep your eye on this page for updated information about WWCM's hours of operation, including closures, possible emergency hours, and/or extended hours of service.

If you have additional questions or need assistance, our phone lines are open, (919) 362-0657 (see schedule below). Your call will be directed to either a WWCM staff member or volunteer.

► Changes to WWCM hours of operation:

None at this time.

► Emergency Numbers:

Call 9-1-1 for life-threatening emergencies
Apex Police non-emergency line: (919) 362-8661
***Both of these numbers are for public safety concerns only. It is not appropriate to use these numbers to report power outages or to ask for road conditions, weather updates, gas locations, school, and stores closures, etc.***

► Alerts, updates & general information

Town of Apex
Apex Power Outage Map
- Get the mobile app. Available on the App Store and Google Play. Allows you to receive updates on restoration times
- Automated dial-in system: (919) 372-7475
Sign up for Wake County Alerts
Holly Springs Alerts
For state-wide alerts and safety tips, connect with ReadyNC
Follow @NCEmergency on Twitter
NC Department of Public Safety

► What to do if you need emergency shelter?

Call 9-1-1 for life-threatening emergencies
Apex Police non-emergency line: (919) 362-8661
***Both of these numbers are for public safety concerns only. It is not appropriate to use these numbers to report power outages or to ask for road conditions, weather updates, gas locations, school, and stores closures, etc.***

► What to do if you have damage to your home?

If it is unsafe to be in your home, please leave immediately.
When it is safe, take photos to document the damage to your home.
Remove all valuable documents like birth certificates, social security cards, etc. to prevent them from being destroyed.
If you have home insurance:
- Make only emergency repairs that prevent further damage and keep the receipts from these repairs
  - i.e. tarps on the roof, boarding up broken windows or removing a tree from your home
- Do not clean up or make repairs beyond that until your insurance adjuster has come to see the damage.
- File a claim with your insurance as soon as possible, because many companies work in a first-come, first-served manner.
- Check with your insurance company about whether you have “loss of use” coverage (and what the monetary and time limits are) to cover the cost of emergency shelter.

► How can you contact family members that you are concerned about?
If you need to reach your family, use your family communications plan or contact: